The word memo comes from the more proper term, memorandum, which means a short note used especially for internal written communication in business settings. Memos may be print or electronic. They are perhaps the most important kind of documents written today because they are used so widely for so many different purposes, audiences and contexts.

• P.L.A.C.E. for memo writers
• Basic parts of a memo: header, introduction, body, conclusion, and attachments
• Word processing templates for printed memos
• E-mail basics
• E-mail rules and Netiquette
• A note about writing process memos for Writers' PLACE assignments